Industries
Five trades. One bench of operators and systems that fits each one.
HQ Growth Systems is built for home-service shops — the ones whose phones ring with emergencies in season, whose dispatchers stretch between trucks, and whose owners know that one missed call costs more than a whole month of the bench. Pick your trade below.
What every trade shares
Four pains every shop on the bench came in with.
The trades look different on a truck, but the office problems look the same. Missed calls that never came back. Cold leads that died in voicemail. Calendar gaps that left techs idle while invoices sat unsigned. Reviews that trickled in one a month when the shop deserved one a week. HQ Plumbing and HQ Property Maintenance are the two proving grounds — what works for them is what ships to you.
After-hours emergencies pay for the year.
Plumbing
A burst pipe at 10pm is a booked job at 8am. Every ring that goes to voicemail is a call the next dispatcher buys from you. HQ Plumbing routes emergency calls to a live human in under a minute, then books the job straight into the tech’s calendar.
Pains HQ solves
- Missed-call recovery on every after-hours burst and backup
- Same-day text-back so the lead never dials a competitor
- Five-star review requests the day the invoice clears
What it looks like in practice
- HQ Plumbing’s review velocity tripled in the first two quarters on the bench.
- HQ Plumbing’s after-hours emergency coverage now runs 24/7 with no live-answer gaps.
Two seasons make the year. The slow ones break it.
HVAC
Heating season and cooling season window the year. Every estimate that sits unsent is next summer’s heat-pump install. With HQ, HVAC reaches every estimate request within the hour, runs seasonal campaigns, and keeps the maintenance-plan book in front of past customers before the season turns.
Pains HQ solves
- Same-minute response on heating and cooling peak calls
- Estimate follow-up the day the lead comes in, not the week after
- Automated maintenance-plan reminders before the season flips
What it looks like in practice
- HQ Plumbing’s same-season volume grew 30% year-over-year after the campaigns went live.
- HQ Property Maintenance dropped its estimate response time to under four hours with the Growth System bench.
Most electrical work is planned. The loss is the gap between the quote and the close.
Electrical
Most electrical work is planned, not emergency — that means cold leads and idle techs are the real losses. HQ follows up quote requests the same day, fills calendar gaps between scheduled jobs, and turns every completed work order into a five-star review and a referral ask.
Pains HQ solves
- Quote follow-up the same day, automated by SMS and email
- Calendar gap fill — maintenance-plan reminders to past customers
- Five-star review requests and referral asks after every invoice
What it looks like in practice
- HQ Property Maintenance automated quote follow-up made contact the next day and lifted close rates measurably.
- HQ Plumbing’s post-invoice review requests now fill the slow weeks of shoulder season.
A storm windows two weeks. Answering them is the year.
Roofing
A hail event windows the phones for ten days, then the season is the season. HQ covers the storm-day surge with same-minute response on every call, then follows every storm inquiry until the inspection is booked or the lead is qualified out.
Pains HQ solves
- Storm-day surge coverage with same-minute response on every call
- Storm-inquiry follow-up until the inspection is booked
- Five-star review requests after every completed job
What it looks like in practice
- HQ Property Maintenance handled post-storm inquiry volume the same day without missing a single call.
- HQ Plumbing’s review-ask cadence on completed jobs moved its average rating by a full half-star.
Commercial contracts renew on response time. The rest is detail.
Property maintenance
A 2-hour reply renews a contract. A 24-hour reply loses it. HQ runs the dispatch board with calendar-driven routing across multi-tenant work orders, surfaces the numbers to a quarterly business review, and routes every quote back to the property manager before the day is out.
Pains HQ solves
- Calendar-driven routing across multi-tenant work orders
- Same-day quote turnarounds to property managers
- Quarterly review requests and contract-renewal cadence on autopilot
What it looks like in practice
- HQ Property Maintenance’s quote turnaround dropped from two days to under four hours after the Fractional Operations bench went live.
- HQ Property Maintenance’s quarterly review cadence lifted its residential ancillary work by a measurable margin.
Talk to a human about your trade
Not sure which fit fits the shop?
Tell us your truck count, your after-hours coverage, your missed-call rate, and the trade you run. We'll come back within one business day with the bench that fits — and tell you when none of them fits, no slide deck needed.